IT Engineering &
Training provides services on the following terms either on casual
or annual contracts
parts may be charged as required, at normal retail prices.
Payments can be made by cheque payable to
IT Engineering & Training our rates are determined by the type
of work as follows :-
Labour Rates (Casual
Contracts)
*One hour minimum per on-site
visit.
Required Resolution period -
within 3 days add £60 per incident (Emergency Service).
| Consultancy
and IT Organisation Planning |
£35/hr* |
|
|
| Network Systems
Engineer & Remote Support |
£30/hr* |
| PC
Hardware Technician |
£20/hr* |
| Upgrading
simple component (ie memory, CDRom) |
£15-£25 |
| Upgrading
complex component (ie motherboard, hard disk with data
preservation) |
£35-£55 |
General Helpdesk
Telephone Support and Remote Support (9am - 5pm)
Billed in one minute (50p) increments to phone bill. |
£0.50/min |
Night/Weekend
Surcharge
This charge is incurred from 6pm to 8am Monday-Friday and during
weekends and holidays. |
£20/hr |
| |
|
| Training
(on-site) Per Session single person |
£20/hr +
support materials as agreed |
| Training
(on-site) Per Session 1-5 people |
£30/hr +
support materials as agreed |
| Training
(on-site) Per Session 5 or more people |
£45/hr +
support materials as agreed |
|
|
| Programming |
By Agreement |
| Database Design |
By Agreement |
| Web Design |
From
£30/page |
| Content
Management Website (User updateable) |
From
£200/site |
| Website
Maintenance/Update |
By
Agreement |
Annual Service Contracts (payable monthly)
These
prices are extremely competitive and costs far less than other more
traditional methods of technical support and training.
|
Service Contract for
£1,248**
Payable per calendar
month in advance (£104).
Maximum 6 PC's
|
Included 15 %
discounted labour and training rates
Free annual 4-hr on-site emergency service†
Free telephone support.
Free monthly 2-hr
site visit training/support at pre-agreed time.
|
| Service
Contract for £2,496
Payable per calendar
month in advance (£208)
Maximum 12 PC's
|
25 % discounted
labour and training rates
Free annual
4-hr on-site emergency service†
Free
telephone support.
Fortnightly 2-hr
site visit training/support at pre-agreed time.
|
|
Service Contract for £4,992
Payable per calendar
month in advance (£416)
|
Included 30 %
discounted labour and training rates
Free annual
4-hr on-site emergency service†
Free telephone support.
Weekly 4-hr site
visit training/support at pre-agreed time.
|
** Registered
Charities may opt for this agreement at a cost of £900 per
annum
†Emergency service applies when more
than one computer is affected by same problem (excluding printers) i.e.
virus, network failure and server failure or where resolution is
required on single PC within 3 days or loan PC required during repair.
Travel Time
| Within
BH1, BH2, BH3, BH5, BH8 postcode area |
FREE |
| Within
BH6, BH7, BH23 postcode area |
£10 |
| Within
BH22, postcode area
|
£12 |
| Within
Southampton, Salisbury |
£12 per
each additional 10 miles |
|